For Individuals & Families:
Practical resources and support for clearer communication, stronger collaboration and more compassionate, person-centred care.
Supporting better conversations in care:
The conversations you have with your healthcare team and the people close to you can shape how informed, supported and involved you feel throughout your care.
The Caring Conversations Project brings together clear information, practical guidance and thoughtful resources to help individuals and families prepare for important conversations, understand their options and feel more confident taking part in decisions about care.
“Communication is not about saying what we think. It is about ensuring others hear what we mean.”
We focus on the human side of care - the conversations, relationships and shared understanding that can make a real difference to how care is experienced.
Drawing on clinical experience, current evidence and lived experience, the Project creates practical, accessible resources to help individuals and families understand what is happening, prepare for important conversations, ask questions, explore what matters most and feel more involved in decisions about care.
Our aim is to make thoughtful, reliable support easier to access, so you can feel more informed, prepared and supported as you navigate serious illness, complex care or future planning.
How can we support you?
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Explore information, guidance and resources across the areas below. Choose the topic that feels most relevant to where you are now.
Not sure where to start?
If you’re not quite sure what you’re looking for, start with our introductory resources on palliative care, planning ahead and preparing for conversations.
